Welcome to Zoomax USA (“Zoomax USA,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, purchase products, create an account, or otherwise interact with our services.

By accessing or using this Website, you agree to the practices described in this Privacy Policy.

  

1. Who We Are

Our website address is: https://zoomaxusa.com.

 

2. Information We Collect

We may collect the following categories of personal information.

Information You Voluntarily Provide

You may provide us with personal information when you:

  • Place an order
  • Create an account
  • Subscribe to emails or newsletters
  • Submit a contact form
  • Leave comments or reviews
  • Request customer support

This information may include:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment-related information
  • Account login credentials
  • Any information voluntarily submitted through forms or communications

Information Automatically Collected

When you visit our Website, certain information may automatically be collected through cookies, analytics tools, and server logs, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on pages
  • Referral URLs
  • Clickstream data
  • General geographic location
  • Website interaction data

This information helps us improve Website functionality, security, and user experience.

 

3. Comments

When visitors leave comments on the Website, we collect the information shown in the comment form, along with the visitor’s IP address and browser User-Agent string to help detect spam and protect Website security.

An anonymized string created from your email address (also called a hash) may be sent to the Gravatar service to determine whether you are using it. The Gravatar privacy policy is available at:

Automattic Privacy Policy

After approval of your comment, your profile picture may become visible to the public alongside your comment.

 

4. Media Uploads

If you upload images to the Website, you should avoid uploading images containing embedded location data (EXIF GPS). Visitors to the Website may be able to download and extract location data from uploaded images.

 

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve Website functionality, personalize user experience, analyze traffic, and maintain security.

Types of Cookies We Use

Essential Cookies

Necessary for core Website functions such as shopping cart functionality, account login, and security.

Functional Cookies

Help remember your preferences and settings.

Analytics Cookies

Used to understand Website traffic and visitor behavior.

Marketing Cookies

May be used to measure advertising effectiveness and improve marketing campaigns.

Comment Cookies

If you leave a comment on our Website, you may choose to save your name, email address, and website in cookies. These cookies are for your convenience and may remain active for one year.

Login Cookies

When you visit our login page, a temporary cookie may be created to determine whether your browser accepts cookies.

When you log in, we may set cookies to save your login information and display preferences:

  • Login cookies remain active for two days
  • “Remember Me” login remains active for two weeks
  • Screen preference cookies remain active for one year

If you log out, login cookies will be removed.

Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect Website functionality.

 

6. Analytics and Tracking Technologies

We may use third-party analytics services, including Google Analytics, to help us understand how visitors interact with our Website and improve user experience.

Google Analytics may collect information such as:

  • IP address
  • Device and browser information
  • Pages visited
  • Session duration
  • Referral sources
  • User interactions with Website content

This information is generally collected through cookies and similar technologies.

Google may use collected data according to its own policies. For more information, please review:

7. Embedded Content from Other Websites

Articles or pages on this Website may include embedded content such as videos, images, articles, maps, or social media features. Embedded content from third-party websites behaves in the same manner as if you visited those websites directly.

These third-party websites may:

  • Collect data about you
  • Use cookies
  • Employ tracking technologies
  • Monitor your interaction with embedded content

We are not responsible for the privacy practices or policies of third-party websites.

 

8. How We Use Your Information

We may use your information for purposes including:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending transactional emails and order updates
  • Managing your account
  • Improving Website functionality and user experience
  • Preventing fraud, abuse, and unauthorized activity
  • Complying with legal obligations
  • Sending promotional communications, where permitted by law
  • Measuring Website traffic and marketing performance

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

 

9. Payment Information

Payments made through our Website may be processed by trusted third-party payment processors. We do not directly store complete payment card information on our servers unless specifically stated.

Payment processors handle your payment information according to their own privacy and security policies.

 

10. Who We Share Your Information With

We may share personal information with trusted third-party service providers that help us operate our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting providers
  • Email and marketing service providers
  • Analytics providers
  • Spam prevention and cybersecurity services

These providers are authorized to use your information only as necessary to provide services on our behalf.

If you request a password reset, your IP address may be included in the password reset email for security purposes.

 

11. No Sale or Sharing of Personal Information

We do not sell, rent, trade, or share your personal information with third parties for monetary compensation.

We also do not knowingly sell or share personal information for cross-context behavioral advertising purposes as defined under applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA).

 

12. Data Retention

We retain personal information only as long as necessary for legitimate business, legal, tax, security, and operational purposes.

Comments and related metadata may be retained indefinitely to facilitate automatic approval of follow-up comments.

For registered users, we store personal information contained within user profiles. Users may view, edit, or delete their personal information at any time, except usernames may not be changeable.

 

13. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request a copy of your personal data
  • Opt out of certain marketing communications

To exercise your rights, please contact us using the contact information below.

We may retain certain information where required by law or for legitimate business purposes.

 

14. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to:

  • Know what personal information we collect and use
  • Request deletion of personal information
  • Correct inaccurate personal information
  • Limit certain uses of sensitive personal information
  • Opt out of the sale or sharing of personal information

We will not discriminate against you for exercising your privacy rights.

To submit a privacy-related request, please contact us at: in**@*******sa.com

 

15. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

 

16. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

If you believe a child has provided personal information to us, please contact us so we can remove the information.

 

17. Third-Party Links

Our Website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

 

18. International Users

If you access the Website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

By using the Website, you consent to such transfers.

 

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with an updated “Last Updated” date.

 

20. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Zoomax USA
Website: zoomaxusa.com
Email: in**@*******sa.com